Audio described performances &Touch Tours at Birmingham Hippodrome – my first experience

We  are delighted to welcome guest blogger Emma Beattie.  Emma is  a member of the theatre’s Access Forum.   Here she writes honestly about her and  her guide dog Rupert’s  first experience of an Audio Described performance and Touch Tour. I haven’t been to the theatre since I suffered sight loss 6 years ago.  It was something that I [...]

BUSY ON EVERY FRONT

Jonathan Thompson, Head of Customer Services blogs about his challenging role looking after the running of Front of House. Front of house is a pretty wide description of customer service in the theatre world, covering all our public areas, the auditorium and foyers and looking after the many thousands of patrons who come to the [...]